"Uh- she won't... be in your records, she's... we've... she's affiliated with..."

He's... going to have to lie about what he knows, since he can't have her demonstrate her magic over the phone. ...Probably.

"Basically... she- her name's Song- or, Pyay, maybe- she doesn't speak English, she's... lost, doesn't have anyone to contact or anywhere to go. We're kind of figuring out what happened, and how to help her, there are people here at the university who can, uh, vouch for her? There's gotta be- someone I can talk to, or something you can do, for..."